Integrating GoHighLevel with Flowforge: A Step-by-Step Guide

GoHighLevel (GHL) is a robust marketing and CRM platform for agencies and marketers, offering features like CRM, email marketing, SMS campaigns, and more. Integrating GHL with Flowforge enables your AI assistant to automatically create new contacts in GHL. Follow these steps to set up the integration and configure your chatbot:

Setting Up GoHighLevel

To set up GHL, follow these steps:

1. Go to the Tools section under AI Agents from the sidebar. Click on the Set Up button under GoHighLevel to begin the integration process.
2. The Setup Your Tool dialog box appears. Click on Start New to initiate the configuration.
3. You’ll be directed to a third-party link. Enter your CRM details to continue and choose a sub-account. Note: Flowforge currently supports only subaccounts and locations.
4. Enter a name for the integration. Once the tool is authenticated, select the function for the integration (i.e., create a new contact). Click Save.

Creating Your Widget to Respond to GHL Messages

Next, you need to create the widget that will respond to each GHL-triggered message:

1. Go to the Widgets Tab. Click on the Add a Widget button.
2. Give your widget a name and description. Choose the Assistant you created that you’d like to use as your chatbot. Select the GHL icon as the Widget type.
3. Select the integration name that you just created in Step 4. Select the channels that you want the chatbot to respond to, such as live_agent, SMS, or other mediums from GHL. Note: Only those messages will be responded to that are received through the selected list of channels during widget creation.
4. Enter the location ID and click on the Submit button.

Benefits of Integration

Once the widget is created, Flowforge will automatically respond to all your contacts whenever they message you from the selected channels. The AI assistant will reply through the same channel, ensuring seamless communication.

Need Further Assistance?

If you need help with the integration process or have any questions, feel free to contact our support team.