GDPR Compliance with Flowforge: A Step-by-Step Guide to Obtaining User Consent

In today's digital landscape, data privacy is more important than ever. At Flowforge, we're committed to helping our users maintain the highest level of compliance with the General Data Protection Regulation (GDPR). Our latest update enables you to obtain user consent before initiating any chat interactions with our chatbot. In this article, we'll walk you through the process of creating a GDPR consent form to ensure you're protecting both your users' data and your business.

Creating a GDPR Consent Form

To ensure GDPR compliance from the very first interaction, it's essential to use an initial form that captures user consent. Here's how to set it up:

1. Access the Forms Section: Go to AI Agents > Forms from the sidebar and click on Add a Form.
2. Create a GDPR Consent Form: Start by adding essential fields such as Name and Email. For GDPR compliance, select the GDPR option from the Type of Field drop-down menu.
3. Add Fields and Details: Input Name, Description, Label, and Privacy Content Link, and click on Add Field. Ensure the privacy content link is easily accessible and clearly explains how user data will be handled and protected.
4. Create the Form: Once you've added all the necessary fields, click on Create Form. Make sure to highlight the "Is submission mandatory?" option to ensure the form is presented to the user before any conversation begins.

Linking the GDPR Consent Form to Your Assistant

To assign the form to your Assistant, follow these steps:

1. Access the Assistants Section: Go to AI Agents > Assistants. If you haven't created an Assistant yet, click on the Add an Assistant button.
2. Create a New Assistant: Follow the prompts to create a new Assistant.
3. Navigate to the Widgets Tab: Click on the Widgets tab and then click on Add a Widget.
4. Enter Widget Details: Enter the widget's name and description. Select the Assistant you created and choose Chat as the Widget Type. From the Initial Form drop-down list, select the GDPR consent form you just created and click on Submit.

Testing and Deployment

Before deploying your GDPR consent form, test it to ensure it functions as expected:

1. Visit the Widget: Click on the Visit button next to the widget's name. You should see the form triggered in the chatbot window, allowing you to verify the setup.

Conclusion

By implementing an initial form that requests GDPR consent, you protect your users' data from the outset and build trust. Whether your goal is to ensure compliance or to capture leads, following these steps will help you set up a form that aligns with GDPR regulations and enhances user experience. With Flowforge, you can rest assured that you're taking the necessary steps to maintain the highest level of data protection and compliance.